Privacy Policy

At Voice Play, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

Personal Information

When you interact with our website or services, we may collect personal information that you voluntarily provide, including:

• Name and contact information when you fill out forms
• Email address for communication purposes
• Information about your arcade or business when requesting consultations
• Any other information you choose to share with us

Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

• Browser type and version
• IP address and approximate location
• Pages you visit and time spent on each page
• Referring website or source that brought you to our site
• Device information and operating system

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertising
• Measure the effectiveness of our marketing campaigns

For detailed information about our use of cookies, please visit our Cookie Policy.

Legal Basis for Processing

We process your personal data based on:

• Your consent when you voluntarily provide information
• Our legitimate business interests in providing and improving services
• Legal obligations to maintain records and comply with regulations

How We Use Your Information

We use the information we collect for various purposes, including:

Service Delivery

Responding to your inquiries, processing requests, and providing the voice integration services you seek.

Communication

Sending you updates, newsletters, and information about our services that may interest you.

Website Improvement

Analyzing how visitors use our website to improve functionality, content, and user experience.

Marketing and Analytics

Understanding our audience better and tailoring our marketing efforts to reach potential clients effectively.

Legal Compliance

Complying with legal obligations, resolving disputes, and enforcing our agreements.

Data Sharing: We do not sell your personal information to third parties. We may share your data with trusted service providers who help us operate our website and business, but only when necessary and under strict confidentiality agreements.

How We Protect Your Data

Security Measures

We implement industry-standard security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure servers with regular security updates
• Limited access to personal data by authorized personnel only
• Regular security audits and assessments

Data Retention

We retain your personal information only as long as necessary:

• To provide our services and fulfill requests
• To comply with legal obligations
• To resolve disputes and enforce agreements
• After which data is securely deleted or anonymized

Access Controls

Only authorized personnel have access to personal information, and they are bound by strict confidentiality obligations. We use multi-factor authentication and role-based access controls to ensure data security.

Breach Notification

In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities as required by law, and take immediate steps to mitigate any harm.

Your Privacy Rights

You have important rights regarding your personal information. Depending on your location, you may have the right to:

Access Your Data

Request a copy of the personal information we hold about you.

Rectification

Request correction of inaccurate or incomplete information.

Erasure

Request deletion of your personal information in certain circumstances.

Data Portability

Receive your data in a structured, commonly used format.

Object to Processing

Object to how we process your personal information in certain situations.

Withdraw Consent

Withdraw consent where processing is based on your consent.

To exercise any of these rights, please contact us using the information provided on this page. We will respond to your request within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by posting a notice on our website or sending you an email.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Last updated: November 5, 2025